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How zus77 Protects Your Personal Data

At zus77, your personal data belongs to you — we collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

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zus77 How zus77 Protects Your Personal Data
HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

Live Chat Our live chat team is available around the clock to handle privacy queries, data access requests and account-security concerns — usually within a few minutes of your first message.
Email Support Send a written privacy request to our data team via email. We acknowledge all requests within one business day and aim to resolve them within seven days of receipt.
Help Centre Our Help Centre holds step-by-step articles on submitting a data access request, updating your contact details and managing the cookies stored on your device.
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How We Handle Data, Cookies and Account Security

Every layer of how zus77 stores and processes your data is designed with your account security in mind — from encrypted payment records to session-level cookie controls you can adjust at any…

Data Collection Principles

We collect your name, email, contact number and payment method details only to operate your account. No marketing profiles are built from your data without your explicit consent, and collection stops the moment it is no longer necessary.

Cookie Management

Our site uses session cookies to keep you logged in, preference cookies to remember your language setting, and analytics cookies to improve page performance. You can disable non-essential cookies through your browser settings at any time.

Payment Data Security

Transactions processed through Touch 'n Go, GrabPay, Boost dan FPX are encrypted end-to-end. We do not store full card numbers or full e-wallet credentials — only a masked token used to match your payment history.

Data Retention Schedule

Account records are kept for the duration your account remains active plus the period required by applicable local law. Once the retention window closes, records are securely deleted or anonymised so they can no longer be linked back to you.

Who Can Access Your Data

Only authorised zus77 staff and contracted payment or verification partners can access your personal data. Each partner is bound by a data processing agreement that mirrors our own privacy standards and restricts secondary use.

Requesting Changes or Deletion

Write to us via live chat or email with your account username and the specific data you want corrected or removed. We will verify your identity, confirm the request in writing and complete it within the timeframe required by local law.

Your Privacy Questions Answered

Below are the questions we receive most often about how your data is handled at zus77. If your question is not covered here, reach out through live chat or email and our team will respond directly.

We collect the details you enter during registration — name, email, phone number and payment method — along with session logs, device identifiers and transaction records generated each time you deposit or withdraw through Touch 'n Go, GrabPay, Boost dan FPX.

Your data is shared only with payment processors and identity verification partners who need it to operate your account. We do not sell your data, and every third-party partner is bound by a data processing agreement that prohibits secondary use.

We keep your account records for as long as your account is active plus the retention period required by applicable local law. After that window closes, data is securely deleted or anonymised so it can no longer identify you.

Contact us via live chat or email, include your account username and tell us exactly what you would like to see or correct. We will verify your identity and complete the request within the timeframe set by local law, typically within seven days.

Yes. Send a deletion request through live chat or email with your account details. We will confirm receipt, verify your identity and proceed with deletion for all data not required to be retained under applicable legal obligations in your jurisdiction.

Payment transactions are encrypted end-to-end. We store only a masked token linked to your payment history — never full e-wallet credentials or card numbers. Your financial details stay with the payment provider, not on our servers.

You can disable non-essential cookies — such as analytics or preference cookies — directly in your browser settings. Session cookies needed to keep your account logged in will remain active until you sign out or close the browser tab.